Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Dynamic Media Works LLC (“New Life Disability Advocates,” “we,” “us,” or “our”). By visiting newlifedisability.com, submitting a web form, speaking with our AI voice agent, or otherwise using our services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the site.

New Life Disability Advocates is an informational website and lead intake service that helps people seeking Social Security Disability Insurance (SSDI) connect with attorney or advocate partners. We:

• Provide information about SSDI eligibility, application, and appeals
• Collect inquiry information through a web form
• Use an AI voice agent named Robin to qualify inquiries by phone
• Refer qualified inquiries to one of our named partners: Premier Disability Services LLC, Midwest Disability P.A., or Roeschke Law, LLC

We are not a law firm. We do not provide legal advice, legal services, or legal representation. We do not file applications, appeals, or any paperwork with the Social Security Administration on your behalf. Any legal representation is provided by one of our named partner firms under a separate written agreement directly between you and that firm.

To use the site you must:

• Be at least 18 years old or the age of majority in your state
• Be a U.S. resident
• Have legal authority to provide the contact information you submit and to consent to be contacted at the phone numbers and email addresses you provide

Submitting a web form, speaking with our AI voice agent, exchanging text messages with us, or any other interaction with New Life Disability Advocates does not create an attorney-client relationship between you and Dynamic Media Works LLC or any partner firm. An attorney-client relationship with a partner firm forms only after:

• The partner firm reviews your matter
• You and the partner firm sign a written retainer or representation agreement
• The partner firm accepts you as a client

Until those steps happen, do not rely on any communication from us or from a partner firm as legal advice, and do not let any statute of limitations or filing deadline pass while waiting for a response.

When you submit a web form, you provide the following consent:

(a) You agree to the New Life Disability Advocates Privacy Policy and these Terms of Service.

(b)You give Dynamic Media Works LLC and the named partners — Premier Disability Services LLC, Midwest Disability P.A., and Roeschke Law, LLC — prior express written consent under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and the Florida Telephone Solicitation Act (FTSA) where applicable, to contact you at the phone number and email address you provided. Contact may be by:

• Live agent calls
• Automated calls placed by an automatic telephone dialing system (autodialer)
• Calls or messages using a prerecorded or artificial voice
• Calls using artificial-intelligence-generated voice technology
• Text messages, including automated text messages
• Email

Standard message and data rates may apply. Calls and messages may be placed to cellular numbers.

(c) You understand that this consent is not a condition of purchasing any product or service. You can ask for information about SSDI advocacy from Dynamic Media Works LLC or any partner firm without giving this consent — simply contact us directly.

(d) This consent overrides any prior listing of your number on the federal Do Not Call Registry, any state DNC list, or any internal DNC list maintained by Dynamic Media Works LLC or any named partner, as to Dynamic Media Works LLC and the named partners only. It does not authorize contact by any other party.

(e) You may revoke this consent at any time using any reasonable method, including:

• Reply STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or OPT OUT to any text message
• Say “remove me,” “stop calling,” “do not call,” or “opt out” on any call
• Press 9 on the phone keypad during an AI voice call
• Click unsubscribe in any email
• Submit the opt-out form at newlifedisability.com/opt-out
• Email privacy@newlifedisability.com

We honor opt-outs in real time across all channels and within 10 business days at the latest, as required by FCC rule.

When you use the site, you agree not to:

• Submit false, inaccurate, or misleading information, including phone numbers or email addresses you do not own or control
• Submit information on behalf of another person without their authorization
• Use automated tools, bots, or scripts to submit forms
• Reverse engineer, decompile, or attempt to extract source code from the site
• Scrape, harvest, or copy content from the site for commercial purposes
• Harass, threaten, or abuse our staff, AI voice agent, or any partner firm representative
• Attempt to interfere with the operation of the site, the voice agent, or our infrastructure
• Use the site for any unlawful purpose

We may suspend or terminate your access if you violate these rules, and we may report violations to law enforcement.

All content on the site — including text, graphics, logos, the Robin voice agent’s design and persona, voice recordings, scripts, software, and the underlying site code — is owned by Dynamic Media Works LLC or its licensors and protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may view and use the site for your personal, non-commercial purpose of inquiring about SSDI services. You may not copy, reproduce, distribute, publish, modify, or create derivative works without our prior written permission.

No guarantee of approval or outcome. SSDI approval is decided by the Social Security Administration, not by us or any partner firm. We do not and cannot guarantee that you will qualify for SSDI, that your application will be approved, that you will receive any specific benefit amount, or that any particular timeline will apply. Results vary, and past results of any partner firm do not predict future results in your matter.

No legal advice. Information on the site is general and educational. It is not legal advice and should not be relied on as a substitute for advice from a licensed attorney or accredited representative.

Site provided “as is.”The site and all services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

To the maximum extent permitted by applicable law, Dynamic Media Works LLC, its officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, or loss of goodwill — arising out of or related to your use of the site or services, even if we have been advised of the possibility of those damages.

Our total aggregate liability to you for any claim arising out of or related to the site or these Terms is limited to one hundred U.S. dollars ($100) or the amount you paid us in the 12 months before the event giving rise to the claim, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law, and the rest of this section continues to apply.

You agree to indemnify, defend, and hold harmless Dynamic Media Works LLC, its affiliates, officers, directors, employees, agents, licensors, and named partners from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the site or services
• Information you submitted that turns out to be false, inaccurate, or unauthorized
• Your violation of these Terms
• Your violation of any law or the rights of any third party

Pre-suit notice.Before filing any claim, you agree to give us 30 days’ written notice describing the claim and giving us an opportunity to resolve it. Send notice to Dynamic Media Works LLC, 6901-A North 9th Avenue, #847, Pensacola, Florida 32504, with a copy to privacy@newlifedisability.com.

Binding arbitration.If we cannot resolve the claim within 30 days, you and Dynamic Media Works LLC agree that any dispute arising out of or related to these Terms or the services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Nevada or by remote videoconference. The arbitrator’s decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. You and Dynamic Media Works LLC each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over a class proceeding.

Severability of class waiver. If a court of competent jurisdiction determines that the class action waiver is unenforceable as to a particular claim, that claim will be severed from the arbitration agreement and litigated in court. The arbitration agreement and class action waiver remain in full force for all other claims.

Opt-out window. You may opt out of this arbitration agreement by sending written notice to privacy@newlifedisability.com within 30 days after the date you first accept these Terms. The notice must include your full name, the phone number you submitted, and a clear statement that you opt out of arbitration. Opting out does not affect any other provision of these Terms.

Exceptions. Either party may bring an individual action in small claims court instead of arbitration. Either party may also seek injunctive relief in court to protect intellectual property rights.

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of laws principles. Subject to the arbitration agreement above, any court action permitted by these Terms must be brought in the state or federal courts located in Nevada, and you consent to personal jurisdiction in those courts.

We may suspend or terminate your access to the site at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, sections that by their nature should survive — including Sections 4, 7, 8, 9, 10, 11, 12, 15, 16, and 17 — will continue to apply.

We may modify these Terms from time to time. When we do, we will change the Effective Date at the top and post the updated Terms at newlifedisability.com/terms. For material changes, we will give at least 30 days’ notice by email (if we have your email) or by a banner on the site before the change takes effect. Your continued use of the site after the Effective Date means you accept the updated Terms. If you do not agree, stop using the site.

If any provision of these Terms is held invalid or unenforceable by an arbitrator or court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force.

These Terms, together with the Privacy Policy and any consent language you agreed to on the web form, constitute the entire agreement between you and Dynamic Media Works LLC regarding the site and services, and supersede any prior or contemporaneous agreements, communications, or proposals between you and us on the same subject.

If you provide your phone number and consent to receive text messages from Dynamic Media Works LLC, you may receive the following types of messages:

• Follow-up messages related to your demo request or inquiry
• Reminders about scheduled appointments
• Information you have requested
• Important account, service, or compliance updates

Message frequency varies based on the activity associated with your inquiry — typically 1 to 3 messages per inquiry. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply. Standard message and data rates from your wireless carrier apply.

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, and other major U.S. carriers. Carrier support is subject to change without notice.

Wireless carriers are not liable for delayed or undelivered messages. Neither Dynamic Media Works LLC, its affiliates, nor any participating carriers shall be liable for any losses, damages, or claims arising from your use of the SMS messaging program, including without limitation: delayed messages, undelivered messages, lost messages, service interruptions, or any technical issues affecting message transmission. Use of the SMS program is at your own discretion and risk.

Questions about these Terms of Service:

• Email: privacy@newlifedisability.com
• Mail: Dynamic Media Works LLC, 6901-A North 9th Avenue, #847, Pensacola, Florida 32504
• Website: newlifedisability.com/contact